Customer Loyalty Program FAQs
What is the loyalty program?
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A designer-first loyalty program created to reward the designers who regularly source from Francis King, across furniture, fabric, outdoor, lighting, wallcoverings, rugs, window coverings and workroom.
Who is it for?
Trade professionals who actively work with Francis King and value a collaborative, multi-category sourcing partner.
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How do I earn rewards?
You earn through dollars spent across all categories* during the calendar year
*The following fabric brands are NOT included in the program: Hartmann&Forbes, Cowtan & Tout, Fabricut, Romo, Samuel & Sons, Scalamandre, Stout, Zimmer & Rohde, Clarence House
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What kinds of rewards can I expect?
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Greater Spending = Greater Discounts
Gold Tier: Spend $75K, earn an additional 5% off MSRP across categories
Platinum Tier: Spend $200K, earn an additional 10% off MSRP across categories
Additional rewards include (subject to change):
Elevated showroom perks
Design-forward lifestyle rewards
Surprise-and-delight drops
Priority opportunities with select vendors
Does it apply across all categories?
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Yes. Every category Francis King carries is included: furniture, fabric*, lighting, wallcoverings, rugs, outdoor, window coverings and workroom.
*The following fabric brands are NOT included in the program: Hartmann&Forbes, Cowtan & Tout, Fabricut, Romo, Samuel & Sons, Scalamandre, Stout, Zimmer & Rohde, Clarence House
Are there different tiers?
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Yes. Designers move through tiers based on dollars spent, unlocking increasingly elevated benefits over time.
Your participation is automatic. There’s nothing you need to do! Our team will notify you when you are closing in on the next tier.
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How do I join?
How often are rewards updated?
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Perks and experiences are refreshed monthly.
Does the program start over at any point?
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Yes, your loyalty tier will reset on January 1st each year.